Eckoh’s new cloud security offering on Microsoft Azure attracts a Fortune 100 retailer.

Eckoh’s new cloud security offering on Microsoft Azure attracts a Fortune 100 retailer.

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OMAHA, Neb. — Eckoh (AIM: ECK), the global provider of customer engagement security solutions, has expanded its cloud offering to include Microsoft Azure. A key part of Eckoh’s strategy is its commitment to invest in expanding its cloud platforms and security capabilities to provide flexibility and alternative options for customers.

Until recently, Eckoh implemented its global cloud solutions exclusively on Amazon Web Services (AWS); however, their intention has always been to avoid being single threaded and to offer their customers the ability to choose their preferred cloud platform. To that end, they launched a new platform on Azure that will enable them to provide the same set of customer interaction security solutions that they offer on AWS. This gives Eckoh customers flexibility in choosing a cloud provider, which is a sensitive decision for many organizations.

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With this new offering, Eckoh is the only provider in its industry to have multiple cloud options, and organizations are already taking notice. A Fortune 100 US-based retailer will launch on Eckoh’s new cloud offering imminently, to secure their contact center payments. The new 3-year contract is expected to extend to other Eckoh security solutions, as well as the launch of the services in other geographies.

“Our long history of working alongside leading organizations across industries has taught us that one size doesn’t always fit all, and our decision to implement and offer an alternative cloud platform is a perfect example of that flexibility,” says CEO by Eckoh, Nik Philpot. . “We have succeeded in producing market-leading payment security products that are flexible, easy to use, adaptable through any customer contact channel and that meet the highest security standards. Our latest enhancements and additions give organizations even more comprehensive options and ensure the Eckoh portfolio remains best in class.”

About Eckoh

Eckoh is a global provider of customer engagement security solutions, supporting an international customer base from its offices in the UK and US.

Their secure payment products help their clients receive payments from their customers securely through multiple channels. The products, which include the proprietary CallGuard solution, can be hosted in the cloud or deployed at the customer’s site and remove sensitive personal and payment data from contact centers and IT environments. They offer merchants a simple and effective way to reduce fraud risk, protect sensitive data, and comply with Payment Card Industry Data Security Standards (PCI DSS) and broader data security regulations. Eckoh has been a PCI DSS Tier One Service Provider since 2010, securing more than $5 billion in annual payments.

Eckoh’s customer contact solutions enable inquiries and transactions to be made on any device the customer chooses, enabling organizations to increase efficiency, reduce operational costs and deliver a true omnichannel experience. Eckoh also helps organizations transform the way they interact with their customers by providing support and transition services as they implement Eckoh’s innovative customer contact solutions.

Eckoh’s large client base comes from a wide range of vertical markets and includes retailers, healthcare, government departments, telecommunications providers, utility providers and financial services organizations.

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Tera Marquardt
US Marketing Manager


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