Help AG launches next-generation cloud SOC powered by analytics

Help AG launches next-generation cloud SOC powered by analytics

Dubai, United Arab Emirates – Help AG, the cybersecurity arm of e&enterprise (formerly known as Etisalat Digital) and the region’s trusted security advisor, has launched a state-of-the-art SOC (Security Operations Center) fully delivered in the cloud . Help AG Cloud SOC will modernize the security operations of the region’s largest enterprise infrastructures with analytics-driven solutions that uncover unknown threats, provide powerful anomaly detection and risk profiling of users and entities, to ultimately thwart attacks on business assets.

The SOC uses next-generation security information and event management (SIEM) along with user and entity behavior analytics (UEBA) to address critical use cases such as insider threats, lateral movement detection, and data exfiltration in modern enterprise environments. . Local Managed Security Service Provider (MSSP) curated threat intelligence helps generate high-fidelity alerts and provides an unmatched range of services, including threat detection and hunting, network traffic analysis (NTA), and data enrichment .

Commenting on the release, Stephan Berner, CEO of Help AG, said, “Our cloud-delivered, analytics-driven, next-generation SOC is a fully managed service deployed to fit our customers’ overall cloud and hybrid IT strategies. Built on the foundation of next-generation SIEM, integrated with UEBA capabilities, and delivered through on-premises cloud infrastructure, Help AG’s next-generation cloud SOC ensures that businesses get the protection and security they need. they need”.

Delivered as software as a service (SaaS), Help AG’s next-generation cloud SOC provides a fully managed pay-as-you-grow platform, offering a predictable cost model and upgrade options to include security orchestration, automation and response (SOAR), network detection and response (NDR), and endpoint detection and response (EDR), among other services.

One of the main pillars of the offering is User and Entity Behavior Analytics (UEBA), which enables enterprise customers to uncover abnormal and risky behavior by users, machines, and other entities. Additionally, next-generation SIEM leveraging UEBA uses modern big data technologies to perform analytics at scale, ingesting all public clouds and leading SaaS environments, while ensuring compliance with local data residency regulations.

UEBA not only provides better risk profiles of users and entities by implementing sophisticated analytics capabilities to uncover risky users, but also enables powerful anomaly detection to reduce false positives and reveal complex, hard-to-detect zero-day threats. UEBA also helps with event chaining to show security incidents that span multiple users, IP addresses, and IT systems.

Help AG’s next-generation cloud SOC offers clients the opportunity to utilize the experience and expertise of the largest MSSP in the region with a layered approach culminating in people, process and technology. In today’s complex cybersecurity landscape, businesses and customers will greatly benefit from this next-generation cloud SOC that is enabled from day zero of their digital transformation journeys, delivering faster visibility and effective detection. sophisticated threats like ransomware, insider threats, data exfiltration, privileged access. abuse, advanced persistent threats (APT) and phishing.


About Help AG

Help AG is the cybersecurity arm of e&enterprise (formerly Etisalat Digital) and provides leading companies and governments across the Middle East with strategic consulting combined with customized information security solutions and services that address their various requirements, enabling them to safely evolve with a competitive edge. Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly known as Etisalat Group) in 2020, thus creating a powerhouse in cybersecurity and digital transformation in the region.

For more information about Help AG, visit

About e& company, from e&

Combining the agility and expertise of a digital management and professional services company with the strength and reach of an e&enterprise, electronics and telecommunications company is leading digital transformation and accelerating digital adoption for businesses, governments and large organizations. Through the cloud, cybersecurity, the Internet of Things (IoT), artificial intelligence and much more, the electronic and business enterprise is propelling organizations and economies towards a smarter, safer and more sustainable world.

Currently operating in the UAE and KSA, it offers innovative digital vertical propositions by enabling sustainable developments, safer cities, digital healthcare, digital banking, highly automated industries, manufacturing and logistics.

With a successful track record in designing, delivering and operating large projects and digital solutions using smart and secure cloud platforms, e& Enterprise offers comprehensive consulting, business modeling, solution design, program management, execution, delivery and post-deployment support.

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For more information, contact:
Susan Saud
Junior Account Manager
Communications Gambit

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