Next-generation 911 annual revenue in the United States will exceed $1 billion by 2026

Next-generation 911 annual revenue in the United States will exceed  billion by 2026

Advances in cloud-based platforms accelerate innovation in next-generation 911 systems

SAINT ANTONY, June 13, 2022 /PRNewswire/ — Next Generation 911 (NG911) introduces innovative features and functions that will significantly enhance and expand public safety capabilities, according to a recent analysis by Frost & Sullivan. NG911 enables end users to efficiently transmit IP-based voice, video, data and text calls to emergency communication centers. The proliferation of the Internet of Things (IoT) is a prominent factor in creating opportunities for NG911 systems. As a result, the market for NG911 in the United States (USA) is expected to grow from $888.1 million in 2021 to $1.19 billion by 2026, registering a compound annual growth rate (CAGR) of 6.1%. The expansion of NG911 will support an increase in IoT-initiated 911 notifications from connected security systems, vehicles, homes, buildings, smart city infrastructure, wearables and other connected assets.

Call 911 next generation IoT

Call 911 next generation IoT

For more information on this analysis, Next-Generation 911: The Future of Public Safety, visit Click here.

“Public Safety Answering Points (PSAPs) must be equipped to keep up with disruptive technologies and advanced networks that have altered the way consumers and businesses communicate. NG911 represents an industry transformation that dramatically improves proactive public safety by recognizing and meeting the rapidly evolving demands of citizens,” he said. Brent Iadarolavice president of research at Frost & Sullivan. “It enables connected assets to provide first responders with auxiliary incident intelligence to improve the readiness, speed and accuracy of an emergency response.”

Iadarola added, “The recent escalation in crime and active shooter incidents in the US has increased pressure on states and counties that have not yet initiated NG911 to accelerate deployments. The ability to provide first responders with supplemental data on time that improve situational awareness and illuminate the context of an emergency event can literally save lives.

Pioneering and cutting-edge technologies and service models in the NG911 market will enable various growth opportunities, including:

  • the integration of machine learning and artificial intelligence technologies with PSAP solutions it will facilitate the ability to manage, organize and analyze the massive amounts of new data sources enabled by NG911.

  • The migration of premise-based call handling systems to cloud-based platforms NG911 it will speed up software/security update cycles, allow neighboring jurisdictions to share resources, and ensure that operations are not dependent on physical conditions at a given dispatch center.

  • A platform-centric approach “as a service” for public safety has emerged as the optimal architecture to support NG911 and presents a framework to capture lucrative growth opportunities in tangential vertical markets dedicated to digital transformation.

Next Generation 911: The Future of Public Safety: Forecast to 2026 is the latest addition to Frost & Sullivan’s TIC research and analysis available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous stream of growth opportunities to succeed in an unpredictable future.

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Next Generation 911: The Future of Public Safety: Forecast to 2026


Sun Curet
Corporate Communications

SOURCE Frost & Sullivan

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