FORT LAUDERDALE, Fla., June 14, 2022 (GLOBE NEWSWIRE) — The Business Intelligence Group announced today that ResultsCX won three 2022 Fortress Cyber Security Awards in the categories of network security, leadership and organizational excellence. The industry awards program sought to identify and reward the world’s leading companies and products that are working to keep our data and electronic assets safe from a growing threat of hackers.
As a customer experience management provider, ResultsCX takes information security very seriously, making data and system protection an organizational responsibility at the highest levels of the company. ResultsCX has successfully created a secure virtual CX environment, earning a near-perfect 800 BitSight score and ranking number one among its competitors for over 22 consecutive months.
Even in a business climate characterized by the significant additional risk of a largely remote customer support workforce, ResultsCX has been extremely effective in its efforts to protect customers and customer data from being compromised. Many of the outsourcing partner’s clients turn to ResultsCX for expert advice on how to protect themselves against the inevitable attacks from hackers, phishing, and other attempts to breach system protections.
“These awards exemplify our commitment to safeguarding client and client data and are a testament to the expertise within our information security operation,” shared Rajesh Subramaniam, CEO of ResultsCX. “Safety and risk prevention is a primary concern and mandatory responsibility of the employees involved in every decision we make at ResultsCX.”
“We are very proud to name ResultsCX as a winner in the Fortress Cyber Security Awards 2021 program,” said María Jiménez, director of nominations, Business Intelligence Group. “As our society continues to evolve and become more reliant on networks and data, companies like ResultsCX are critical in providing the protection and confidence consumers demand.”
For information on ResultsCX, visit http://www.results-cx.com. For information on the annual Fortress Cyber Security Awards, visit https://www.bintelligence.com/fortress-cyber-security-awards.
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reduce costs. ResultsCX’s 30-year history of reinventing the customer experience to meet changing consumer expectations has fueled growth to more than 20 geographic centers and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own AI-powered digital experience platform SupportPredict. Our strength lies in exceptional people working together in a fun, high-performance culture to deliver next-generation customer experiences on behalf of our clients.
On Business Intelligence Group www.bintelligence.com
The Business Intelligence Group was founded with a mission to recognize true talent and superior performance in the world of business. not like others industry award programsThese programs are judged by experienced and knowledgeable business executives. The organization’s unique, proprietary scoring system selectively measures performance across multiple business domains and rewards those companies whose achievements are above those of their peers.