The RMS property management system offers the unique ability to provide real-time online reservation functionality that allows collection of reservations from a property’s website.
RMS Cloud, based in Australia, produces and supports online reservation, channel management and front office systems for the global hospitality industry. The company has been at the forefront of developing reservation and property management systems for over 30 years for vacation parks, caravan and RV parks, hotels, motels and apartment segments with special applications for the mining, defense, facilities and shopping centers.
The RMS Property Management System offers the unique ability to provide real-time online reservation functionality that allows collection of reservations from a property’s website, the global distribution system and a wide variety of third-party websites. third party travel. Trusted by over 6,000 properties in 45 countries, their unrivaled software offers everything you need to do business successfully.
Solutions for the hospitality sector
“As RMS Cloud is a SaaS company, it offers a world-class property management system with integrated distribution, POS, stock/material management capabilities, all from a single login. RMS Hospitality Cloud is a secure and scalable software built to suit alternative, multi-owned, corporate or individual accommodation spaces such as hotels, hotel chains, vacation rental companies or even hostels,” says Vivek Gangishetty, Vice President of Sales and Marketing , India and Southeast Asia, cloud RMS. He adds that RMS Cloud can help hoteliers and owners with restaurants, banquets and spas with complete control of stock or materials with barcode scanning to track movement. “With native channel switching, RMS helps hoteliers distribute inventory across more than 100 different OTAs and GDSs around the world,” he shares.
Gangishetty says: “Our new offerings include messaging service integrations with Line, WhatsApp, WeChat, Facebook Messenger and leading messaging platforms within RMS and the Internet of Things (IoT) for greater interface connectivity and expansion of integrated partners. and direct OTA integrations. Then there is the continued security adoption of best practice cloud security measures and payment plan technology that allows customers to pay for a future reservation over an agreed period with automatic scheduled credit card transactions.”
He also talks about facial recognition technology to deliver hyper-personalized automated services. “RMS is embarking on a plan to provide carbon-neutral technology by 2025. With support for frictionless guest-facing applications, it is entirely possible to go paperless with RMS Cloud. We want to take many more steps and be a 100% carbon neutral organization by 2025”, he says.
The company will integrate AI technologies (leading chat bots) into customer-facing PMS technology, such as RMS guest portal, online booking engine, and RMS two-way email and SMS modules. “Whether it’s a request for extra ice or towels, maintenance reports and late checkouts, or making a restaurant reservation, we’ll use insights and data intelligence to deliver personalized automated service,” reports Gangishetty.
best of competitors
“RMS Cloud is one of the pioneers in cloud technology for the hospitality industry. We have provided contactless check-in/check-out which helped our clients to handle Covid19 with ease. RMS Cloud not only helped hotels and resorts save more than 50 percent on redundant IT infrastructure, it ensured NPS scores increased month over month. RMS Hospitality Cloud offers its customers a variety of inventory management options,” he says.
RMS customers can enjoy asset management/owner accounting with dedicated owner portals to ensure accounting is seamless and transparent, owners can view existing assets and asset monetization status. “RMS customers can activate the corporate/customer portal for businesses and customers to book/modify and cancel reservations directly,” says Gangishetty.