Following the recent unwarranted criminal cyber-attack on its platform, Bet9ja management has reaffirmed its guarantee that all customer accounts, data and funds are safe. The guarantee was given through a CEO statement by Ayo Ojuroye, Co-Founder of bet9ja. The statement read in full:
“The last few days have been challenging for us as a company. In the early hours of Wednesday, April 6, 2022, we suffered an unprovoked and unjustified sophisticated criminal cyberattack on our platform.
Many of our customers and stakeholders have had to deal with the inconvenience of not being able to access their accounts or place bets on the bet9ja.com platform. On behalf of management and all team members, I would like to apologize for this and express our deep regret at this situation.
We can confirm that the ransomware attack came from the Blackcat Group. You can find information about the cyber criminal organization online.
As a result of the significant attack on our platform, we have taken steps to reduce and mitigate any risk to our systems and network operations. We have deployed international cybersecurity and forensic experts to help us analyze and improve our network security and strengthen our operations to be more resilient and secure.
As the leading and leading sports betting company in Nigeria, we want to assure you that we have taken these measures because we know the importance of protecting you, our customers. I want to assure you that your data is safe and your funds are intact. The security of your personal data is not compromised even with these attacks.
We are doing everything we can to recover in a phased approach. Since then, the team has been working tirelessly to achieve these goals.
At this time, I want to especially thank our agents, for sticking with us during this difficult time, they are truly the best in class. To our stakeholders, the state and national lottery board and most importantly our loyal customers, we see your support on all social media, we are truly grateful. Once again we apologize for any inconvenience caused, as a company we will always be committed to serving you better and providing you with the highest standards of professional service.
While the work continues, I have since instructed our marketing team to make the bonuses available and for the first time I have just approved a never-before-seen bonus package on the Bet9ja platform that will come into effect immediately after the site works again. This is our way of showing appreciation for your unwavering loyalty, patience, and understanding during such a difficult time.
Finally, as a proudly Nigerian company and market leader in our industry, we will not be intimidated, intimidated or pressured into submission. At Bet9ja, we are exceptional, we do not claim to have all the answers. Instead, we come together as a community of experts to protect this business we all love, as evidenced by our team of expert professionals, agents, government stakeholders, and loyal customers. This is our culture.
Thank you for your patience, understanding and the loyalty you have shown during this period, once again you have our strongest assurances that we are in full control of the situation and that all accounts, data and funds are safe and secure. Our best days are yet to come.”
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